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About Well Women and Family Trust

Well Women and Family Trust aims to make positive changes in the lives of women in our community. We have a small team of registered nurses and health promoters who provide healthcare and education for women of all cultures and ethnicities across the wider Auckland area. Our services include the provision of free and low cost Women's Health Clinics: cervical screening, contraceptive consults (including LARC), pregnancy testing and sexual health advice and support in the community. We also deliver NZQA approved training programmes for health professionals.


We are looking for a Medical Receptionist to join our Clinic. We are offering 30hrs a week across the week. You will report directly to the Practice Manager.


The Medical Receptionist plays an important role in the Clinic. You will be the first point of contact for clients and this requires a friendly compassionate person.

If you are interested in working in Women's Health and are passionate about the wellbeing of women and their whanau, this may be the position for you. This is an exciting innovation and we anticipate the job description will evolve but in essence you will:


  • Operate the day to day running of the reception

  • Report to the Practice Manager

  • Support the Practice Manager with documentation

  • Payroll and Invoicing administration as required by the Practice Manager

  • Answer phone calls and schedule appointments

  • Account enquiries

  • Record patient details

  • Managing diaries and scheduling meetings

  • Funding applications and accountability reports

  • Administrative support for recruitment and orientation of staff

  • Maintain registrations and ongoing support for Health Training as required by Clinical Lead and Nurse Educator

  • Manage all clinic office documentation

  • Maintain the Website Calendar

  • Advertising 



Skills and Experience

  • Medical Reception experience is preferred but not essential

  • Proven customer service experience

  • Strong attention to detail

  • Excellent time management skills

  • Excellent verbal and written communication skills

  • Computer literacy

  • Excellent organisational and administrative skills with the ability to multitask

  • Ability to manage confidential information

  • Proven ability to hold confidential information and use discretion appropriately

  • Excellent relationship skills with the ability to work within a multidisciplinary team

  • Knowledge of Microsoft Office Suite

  • Full and clean drivers license

  • Ability to use initiative and foresight to prioritise and support the Practice Manager and Clinical Lead to achieve goals and meet deadlines.



To apply for this role, please submit your CV and cover letter to 

Applications close 14/10/2022

  • A permanent, part-time Medical Receptionist (0.8 FTE 30hrs per week)

  • Based in St Lukes, Auckland.

  • Competitive salary $46.5K to $50K (neg) depending on experience.

  • Direct Report to the Practice Manager

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